THE ‘IMPACT PROMISE’ CONSULTANCY PROGRAMME
In conjunction with Impact Development and Training Programmes our Consultancy Service has proven time and time again to be a fantastic success.
We will review performance and operations to date, establish targets and then ensure that the sales, marketing and customer service programme is successfully incorporated. Impact programmes will provide the basis of the service and therefore training will be included within the project. It will include FREE access to design and print services as well as all the Impact innovative technologies.
The key benefits of the consultancy support are:
Provide a point of focus with management or owner each month
To provide support and a sounding board for managers and team members
To improve sales efficiencies and maximize on what works
To introduce new products and services which bring about business improvements
To provide a weekly and monthly mentoring and coaching support
To ensure the systems and programmes we introduce are maintained and are improved on
To provide offsite FREE training support when team members need it
To maximize the use of information and technology within the club
Free access to Club Zone training documents and reports
HOW WILL YOU BENEFIT?
Increased membership sales
Increased secondary income stream from fitness services sales
Licence fee and income share from outsourced Personal Training and other third party services
Improved retention from members
Increased total sales
Reduction in the ‘cost of sale’
Reduction in recruitment costs
Reduced overhead costs ( procurement )
Access to great technology
Peter Treharne of Impact has worked as a Leisure Consultant for Interstate for 24 months. During this time he has re-invigorated our leisure sales approach and activities, notably through coaching, training and developing our existing Club Managers. He has been instrumental in introducing our member engagement strategy, the Group Fitness Promise and in coordinating our various sales campaigns, working closely with our own marketing team. With Peter you get energy, enthusiasm and drive supported by a wealth of specialist knowledge. He has certainly benefited our business. ( Spirit Health Clubs )
HEALTH CLUBS
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